Purchasing Gift Cards
When will I be charged for my gift card?
Your card will be debited for the amount of the gift card as soon as you place your order.
When will I receive my gift card?
Gift cards are typically emailed out within 30 minutes of purchase (some orders may take longer). Please check your promotions and spam folders if you do not see it in your inbox. Need help? Feel free to reach out to queenofmycastledesigns@hotmail.com.
What if I want a different amount?
If you'd like to buy a gift card for a different amount, please reach out to us via email at queenofmycastledesigns@hotmail.com, and we will make it happen!
What else should I know?
Gift Cards are not returnable, refundable, or redeemable for cash except as required by law. Most discounts cannot be applied to the purchase of gift cards. Gift cards may be used in conjunction with discount codes. By purchasing a gift card, you agree to our Terms & Conditions.
Sending Gift Cards
How will my gift card be delivered?
You will receive two emails upon purchase -- one purchase confirmation, and one email with your new gift card.
Do you send gift cards to recipients?
Nope! We give you full control over when, where, and how you share your gift card with your recipient. We'll send your gift card to your email address upon purchase. To send the gift card to a friend, simply forward the email to their inbox -- or print it out and add it to a cute card!
Oops! I accidentally forwarded my gift card to the wrong email address.
Never fear! Please email us at queenofmycastledesigns@hotmail.com with your order number and we'll be happy to help.
Using Gift Cards
Do gift cards expire?
No, gift cards do not expire. This means you can wait as long as you'd like to share it with your recipient, and they can wait as long as they'd like to use it.
Where can I find my gift card number?
To view your gift card number, click the "View gift card" button in your gift card email. Be sure to keep the email or write down your gift card number for your records.
If the email is nowhere to be found, please email us at queenofmycastledesigns@hotmail.com with your order number and we will be happy to help.
Where can I use my gift card?
Gift cards can be applied to purchases made at queenofmycastledesigns.com. Gift cards cannot be applied to purchases made through our Etsy shop.
Can I use my gift card to buy a gift card?
No, you can't use a gift card to buy another gift card.
Can I use multiple gift cards per order?
Lucky you! Absolutely.
My gift card doesn't cover the full amount of my order. Now what?
If your gift card does not cover the full amount of your order, you will be prompted to add a second method of payment in the checkout process.
