How can I check my order status?
Access your customer account by clicking the "My Account" icon at the top right of the page. When you log in, you'll see a list of recent orders.
How can I manage my subscription?
Log in to your customer account and click "Manage Subscription." From there, you can cancel your subscription or change your delivery address. You may not cancel orders after they have been started, or after they have been shipped.
Can I order custom products?
Yes! Visit our Etsy store and shop products available. Don't see something you're looking for? Contact us directly via our contact page.
How do I track an order?
After your order has been shipped, you'll receive an email from us with tracking information. You may also check your order status and view your tracking number by clicking “Order History” in your customer account.
When will I receive my refund credit?
Typically, credits take 7-10 business days to post from the time we process them. Depending on your bank, it may not show on your account until your next billing statement.